- MEDICAL REPLACEMENT PARTS
Q: Does the price include shipping and taxes?
A: The price for each product does not include shipping. Shipping will be added during the checkout process. Taxes are not included and will only be added on for purchases delivered inside the state of Florida. All other states will not have tax included into their final purchase.
Q: I am tax exempt, what would I need to do?
A: Please send a copy of your tax exempt certificate to email@example.com and we will be able to custom your order to reflect the appropriate cost.
Q: Does F&F Medical Equipment accept insurance?
A: Unfortunately, F&F Medical does not accept any type of insurance at this time.
Q: Can I rent or lease a product?
A: At this time we do not rent or lease out our products, but we can deliver purchases all across the Contiguous United States.
Q: What's your warranty policy?
A: Information regarding a warranty policy can be found under the resources tab after clicking the item to view. Most of our refurbished items are given a 1-year warranty. Products sold new are only given manufacturer warranties. Products sold AS-IS are not given a warranty.
Q: Are mattresses included with hospital beds?
A: Yes, any purchase of a hospital bed includes the mattress with the unit. Refurbished beds will have used mattresses, but we do sell new mattresses through our website as well.
Q: Does the equipment need to be assembled?
A: No, all of our refurbished equipment comes pre-assembled upon arrival.
Q: Can I trade in or sell my old equipment to you?
A: Yes, please visit Sell To Us and follow the directions to send all sellable equipment to our purchasing department.
Q: How can I track my order?
A: After your order was fulfilled, you received an email from firstname.lastname@example.org that enclosed your tracking number. You will have to copy and paste that tracking number into the shipping carries website to locate your parcel. Click here for easy access.
Q: How to create an account?
A: For information on how to create an account, please click the link below:
Creating a New Account
Q: How do I purchase online?
A: You can make online purchases by adding items to your "cart" then proceed to "checkout" by clicking the shopping cart in the right hand corner of the web page. There you will be able to finalize your purchase by adding payment information and confirming your purchase.
Q: Why I am receiving an error message while attempting to make a purchase?
A: You are likely receiving this error message due to the size of your purchase. Your bank works to protect your card and can decline purchases that are unusually large. All that you would need to do is contact your bank and inform them of the purchase you are about to make. You should then be cleared to make the purchase.
Q: What's your return policy?
A: For information regarding returns please Here.
Q: How can I contact your office?
A: For information regarding all equipment, purchases, and product information please call us at (407) -770-7507. You can also reach us through email at email@example.com
Q: Where are you located?
A: We currently have only one location for our office and warehouse. Our address is:
3662 Avalon Park East. Blvd. Suite 204C
Orlando, Florida 32828, United States
Q: Where do you deliver?
A: Contiguous United States.
Q: Is a signature needed to receive my package?
A: Any item shipped through our partnered carriers require a signature. These are usually for larger parcels containing beds or chairs. Small items delivered via USPS, UPS, or FedEx usually do not require a signature.
Q: Can I pick up my order instead of having it delivered?
A: If you are local to Orlando, FL or are in the area you can stop by our office to pick up small equipment and supplies. If you are ordering items like hospital beds, chairs, or anything large enough to require transportation on pallets cannot be picked up. These items are required to be delivered by professional services to ensure customer and product safety.
Copyright © 2016-2023 F&F Medical Equipment - All Rights Reserved
Contact us: firstname.lastname@example.org